Green Pen Consulting respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy is designed to help you understand how I collect and use the personal information you provide to me and to assist you in making informed decisions when using my Website and my products and services. References in this document to “me,” “my,” and “I” refer to Claire Berry, Founder and Director of Green Pen Consulting.
This Privacy Policy governs your access to and use of greenpenconsulting.com.au, including any content, functionality and services offered on or through greenpenconsulting.com.au (the “Website”).
When accessing the Website, I will learn certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information I collect on the Website and in email, text, or other electronic messages between you and the Website.
Please read the Privacy Policy carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by the Privacy Policy. If you do not agree to the Privacy Policy, you must not access or use the Website.
This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with me. If you do not meet all these requirements, you must not access or use the Website.
Information I Collect
When you visit this Website you may provide two types of information: personal information you knowingly choose to disclose that is collected on an individual basis, and Website use information collected on an aggregate basis as you and others browse the site.
Personal Information You Choose to Provide
1. Registration Information
You will provide information about yourself, your firm or company, and your practices when you purchase Green Pen Consulting products and services or register for email newsletters and alerts.
2. Email Information
If you choose to correspond via email, I may retain the content of your email messages together with your email address and the responses.
3. Telephone Information
If you choose to correspond via telephone, I may retain your telephone number.
Website Use Information
Like other commercial websites, this site utilises a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after my site. I and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.
How I Use the Information You Provide
Broadly speaking, I use personal information for the purposes of administering and expanding my business activities, providing customer service and making available other products and services to my customers and prospective customers. Occasionally, I may also use the information I collect to notify you about important changes to this Website, new services and special offers I think you will find valuable. You may notify me of your desire not to receive these offers by clicking the unsubscribe link contained in each such email.
What are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You can accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Website may not work properly or at all.
How I Use the Website Information Provided Through Cookies
As you use this website, the site uses its cookies to differentiate you from other users. Cookies, in conjunction with my web server’s log files, allow me to calculate the aggregate number of people visiting this site and which parts of the site are most popular. This helps me gather feedback to constantly improve this site and better serve my customers. Cookies do not allow me to gather any personal information about you and I do not generally store any personal information that you provided to me in your cookies. By consenting and continuing to visit my site, you consent to the placement of cookies on your device.
Sharing Information With Third Parties
The information I collect is used to improve the content of this site and the quality of my service, and is not shared with or sold to other organisations for commercial purposes. However, your information could be shared under the following circumstances:
- I use third parties to facilitate my business, including, but not limited to, sending email and processing payments. In connection with these offerings and business operations, these third parties may have access to your personal information for use in connection with those business activities.
- If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of my Terms and Conditions, or as otherwise required by law or subpoena.
Security and Storage of your Personal Information
I maintain security measures to protect your personal information from unauthorised access, misuse or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure and therefore I cannot ensure the security of the information you transmit to me. I urge you to take every precaution to protect your personal data when you are on the Internet. Email is not recognised as a secure medium of communication. I request that you do not send private information to me by email.
Having regard to the available technology, cost of its implementation, the nature, scope, context and purposes of the personal information processing, and taking into account the harm that might result from accidental loss, destruction, disclosure or damage of personal information, I will implement appropriate technical and organisational measures designed to prevent any accidental or unlawful destruction, loss, alteration, damage, unauthorised disclosure of, or access to personal information.
While I make every effort to protect your personal information shared with me through my Website, you acknowledge that the personal information you voluntarily share with me through this Website could be accessed or tampered with by a third party. You agree that I am not responsible for any intercepted information shared through my Website without my knowledge or permission. Additionally, you release me from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner.
All personal information stored on my platform is treated as confidential. It is stored securely and is accessed by authorised personnel only. My collection is limited in relation to what is necessary for the purpose for which the personal information is processed.
Your Rights Regarding your Personal Information
You have the right at any time to stop me from contacting you for marketing purposes. When I send marketing communication to a user, the user can opt out of further marketing communications by following the unsubscribe instructions provided in the email.
You have a right to access personal information I hold about you or ask that the information be corrected. You also have a right to request that I delete your personal information. If you would like to exercise any of these rights you can do so by contacting me at hello@greenpenconsulting.com.au
If you exercise these rights or withdraw your consent to the use of your personal information, you may not have access to my services, and I might not be able to provide you with my services. In some circumstances where I have a legal basis to do so I may continue to process your information after you have withdrawn consent, for example if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect my legitimate interest in keeping my services secure.
Linking to Other Websites
I am not responsible for the practices employed by websites linked to or from my site nor the information or content contained therein. Links to other websites are provided solely as pointers to information on topics that may be useful to the users of my site. Please remember that when you use a link to go from my site to another website, my Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including sites which have a link on my site, is subject to that website’s own rules and policies. Please read those rules and policies before proceeding.
Changes to this Privacy Policy
I reserve the right to change this Privacy Policy at any time. You acknowledge and agree that it is your responsibility to review this Website and this Privacy Policy periodically and to be aware of any modifications. Updates to this Privacy Policy will be posted on this page and take effect immediately.
Contact Me
If you have any questions regarding this Privacy Policy, please don’t hesitate to contact me by sending an email to hello@greenpenconsulting.com.au
Updated January 2025